Frequently Asked Questions

What Manufacturers equipment do you sell?
A-Z of Manufacturers.

What I.T. Equipment do you sell?
All I.T. Equipment.

Do you only sell new products?
No, as well as new we also sell Ex-Demonstration, Refurbished, Second User

Do you take credit cards / Payment terms?
Yes + 2% surcharge / Terms given after successful credit checks.

What are your delivery charges?
Minimum £10 up to 20 Kilos, then quotation.

Do you repair?
Yes, Hewlett-Packard Printers.

Who do you sell to?
From large corporate customers - MOD - Schools and colleges. No one out there is safe.

Do you sell consumables?
Yes for Hewlett-Packard equipment.

Do you supply in bulk?
Yes.

Do you have a stock list?
Yes but this changes constantly. It would be best to call for price and availability.

Do you part exchange?
In some cases.

Can I install a laser printer Myself?
If you have a single stand-alone workstation computer and want to replace the printer you have with a laser printer, you just need to be able to lift the printer out of the box and hook up the standard parallel connection. The directions for installing printer drivers are quite simple. If you don't have a mission critical application to get/keep up and running, and an hour or so... just about anyone can handle the job.

If you are needing to keep your equipment up and running, can't risk being down while you figure out the drivers, need accessories attached or a network configured, a professional installer can save you time and money. In our service area, we install about 90% of the printers we sell.. sometimes after our clients have tried to do it themselves. <grin>

What's the long piece of plastic with white felt?
Most printers manufactured in the last few years come with an all-in-one toner cartridge. The photo sensitive drum and developer are inside. But older printers are still out there, mostly the indestructible HP LaserJet, LaserJet Plus, LaserJet Series II and Series III. These all used the all-in-one toner cartridge, but also required a fuser cleaning wand. If you have a 'hand me down' printer... make sure you know if/where this wand is... it presses against the heated fuser roller and keep the toner and paper dust from destroying the fuser

Can I share my printer with others in my office?

No matter what operating system, regardless of whether you use computer as stand alone systems or a network, no matter what printer... there are ways to share any printer with multiple users

What do I do with an empty toner cartridge?

Printer manufacturers will take back your cartridge. They'll see that the plastic is ground up to be used as raw material for other goods. However, a super recycling alternative is to turn in the cartridge for remanufacturing. All of the parts that wear can be replaced, making a cartridge that is good as new, for less cost, using local labor instead of overseas machinery.

You can buy remanufactured and "close the loop" or buy new and still help the environment by making sure all your empties are returned to a cartridge remanufacturer. To have your cartridge collected by the Landscape Group, just call us.