HP Laserjet Printer Fixed Price Repair Service

• To obtain a Fixed Price Repair price locate your product in the HP Catalogue
• If your product is not shown or there is no Fixed Price Repair displayed, call us on 02392 572572
• If you require a Designjet repair, we can carry out a FREE assessment and provide you with a repair price

Our fixed price HP laserjet repair service includes the full refurbishment of your printer, to extend the life of your printer for many years. Your printer will be disassembled, refurbished, faults fixed, mechanisms and gears replaced where required, all pick-up rollers replaced automatically and the machine returned to you in perfect working order to provide years of service. We can even provide printers on loan whilst your printer is being repaired and refurbished.

What is covered under our fixed price repair/refurbishment programme?

We will repair any reported fault to a standard HP laserjet printer, electrical or mechanical, which has occurred during normal usage of your printer. This includes (but is not limited to) rollers, circuit boards, paper pickup and output assemblies and laser scanner units. Our price includes parts and labour and all our work is guaranteed, parts and labour, for 90 days.

What is not covered?

Damaged plastic casings or any parts of the printer damaged by misuse or accidental or deliberate damage (including liquid) are not covered. We will also not cover a printer that has, in our opinion, been subject to use beyond the duty cycle guidelines set out by the manaufacturer. Occasionally we are sent a printer that has , in our opinion, been made up of the faulty components of several printers and naturally we cannot include these in our fixed price service. We are also unable to cover missing parts. Consumables and accessories such as extra paper trays and duplex units are not included.

If an item is not covered by our fixed price scheme we will be happy to quote separately for the repair.

Case Study
The Landscape Group were asked to carry out the repair and refurbishment of 54 Hewlett-Packard LaserJet Printers. Our only problem was that our Customer could not afford to hang around and we had just 48 hours to complete our task. Our team of engineers completed the task in the timescale and to budget. That is 1500 satisfied customers (passengers and crew of the SS Crystal Syphany Cruise Ship). Making I.T work for you.

The Landscape Group are also an HP Large Format Channel Partner and are able to offer free assessment of your printers. Our team of HP trained engineers can repair the full range of Designjet printers.

The Landscape Group should be your first port of call for HP Laserjet Printer and Large Format Designjet Support. However to obtain HP Print Drivers and software, please visit the HP website