Our fixed price HP laserjet repair service includes the full refurbishment of your printer, to extend the life of your printer for many years. Your printer will be disassembled, refurbished, faults fixed, mechanisms and gears replaced where required, all pick-up rollers replaced automatically and the machine returned to you in perfect working order to provide years of service. We can even provide printers on loan whilst your printer is being repaired and refurbished.

What is covered under our fixed price repair/refurbishment programme?

We will repair any reported fault to a standard HP laserjet printer, electrical or mechanical, which has occurred during normal usage of your printer. This includes (but is not limited to) rollers, circuit boards, paper pickup and output assemblies and laser scanner units. Our price includes parts and labour and all our work is guaranteed, parts and labour, for 90 days.

What is not covered?

Damaged plastic casings or any parts of the printer damaged by misuse or accidental or deliberate damage (including liquid) are not covered. We will also not cover a printer that has, in our opinion, been subject to use beyond the duty cycle guidelines set out by the manaufacturer. Occasionally we are sent a printer that has , in our opinion, been made up of the faulty components of several printers and naturally we cannot include these in our fixed price service. We are also unable to cover missing parts. Consumables and accessories such as extra paper trays and duplex units are not included.

If an item is not covered by our fixed price scheme we will be happy to quote separately for the repair.

Please contact us to discuss Service Level Agreements.